As your travel consultants, we at La Esperanza tours and travels respect your privacy and the need to protect your personal information.While we process your requests for reservations and transactions, you may have to share with us certain personal details such as name, address, e-mail IDs, telephone number and credit card number.
If you are making a reservation for one or more travelers other than yourself, you must have consent from each of these other travelers, in advance, that you may disclose their personal information to us and confirm the same to us.
When you chose La Esperanza as your travel consultant, to serve you effectively, the industry practice requires us to provide some of your personal information to the airlines, hotels, embassies for visas, car-rental agencies, other travel agencies or any other involved third party.
From time to time, we may disclose your Personal Information as follows:
For the purpose of making reservations, purchasing tickets or seeking services for your travel, to those travel service providers such as airlines, hotels, car rental agencies , hotels, ground transportation services, theaters, travel insurance providers, Foreign exchange providers.
To organizations that perform services for or on behalf of La Esperanza for example to provide customer service, deliver tickets, ship items, process credit cards, for research, marketing, or to offer credit card services or evaluate your creditworthiness.
These service providers could be located anywhere in the world. Your personal information will be shared with these organizations only to the extent of service required from them and with their agreement to use such information solely for the purpose of providing specific services related to your travel as desired by La Esperanza.
La Esperanza will always take appropriate steps to protect the information you share with us. We have implemented suitable policy guidelines for our staff to safeguard the privacy of your personal information from any improper use or disclosure.
We earnestly thank you for choosing La Esperanza as your preferred tour consultant !